Buyer's checklist

Background Screening Companies in the Philippines: How to Choose One

Providers differ in coverage, candidate experience, integrations and pricing. Use this checklist to compare background screening companies in the Philippines on the criteria that affect your hiring.

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Eight questions to ask every provider

  1. 1

    Which checks are covered?

    Ask for a written list of check types and what each one verifies. Do not assume coverage.

  2. 2

    How does the candidate experience it?

    Look for mobile-friendly forms, clear consent and no mandatory app download.

  3. 3

    How are results delivered?

    A dashboard with live status beats email attachments and manual follow-up.

  4. 4

    Can it connect to your ATS?

    Ask about API access, webhooks and the ATS platforms supported.

  5. 5

    How is pricing structured?

    Prefer pricing you can see before committing, per check or per bundle.

  6. 6

    How is personal data handled?

    Ask about consent, retention and National Privacy Commission registration.

  7. 7

    What happens when a check cannot be completed?

    Ask whether you are charged or refunded. Smile Checks refunds credits automatically for cancelled checks or missed reports.

  8. 8

    Who can you talk to?

    Confirm there is a real support path, such as a help center and a team you can book a call with.

Platform versus service-led providers

Some providers are service-led, where requests are handled by an account team. Others are platforms where HR launches and tracks checks directly. Neither is better in every case; platforms tend to suit teams that want visibility and speed, while service-led setups can suit teams that want hands-on handling. Decide which working style fits your HR team.

Where Smile Checks fits

Smile Checks is a self-serve digital platform: 16+ check types, Basic, Plus and Advanced bundles, bulk CSV import, a REST API and a credit system shown before you commit. See our side-by-side pages for how it compares with Veremark, Avvanz, Vanguard, First Advantage and CIBI.

Frequently asked questions

Ready to run your first background check?

Try Smile Checks free with 5 credits included, talk to our team, or book a call and we will help you set up.

Try free — 5 credits includedBook a callContact us