Question 1

What is Smile Checks?

Accepted Answer

Smile Checks is an AI-powered employment screening solution that speeds up the hiring process with accurate, automated verifications—helping businesses hire the right people faster.

Question 2

How are you protecting the candidate's privacy?

Accepted Answer

Smile complies with local data privacy laws, including the Philippine Data Privacy Act of 2012 (RA 10173), and helps users exercise their right to Data Portability under Section 18 of the Act.

Question 3

Are you going to keep the candidate's data?

Accepted Answer

No, Smile does not keep candidates' data. Every background check is authorized by the candidate/employee. The collected data is only reported to the employer/recruiter and is not shared with third parties.

Question 4

Why do candidates need to connect their accounts?

Accepted Answer

Connecting accounts allows for faster and more accurate background checks compared to uploading paperwork. It simplifies the application process and reduces errors or discrepancies.

Question 5

Our current process works fine. Why change?

Accepted Answer

'Fine' is costing companies PHP 2.7M per bad hire. Slow verification leads to lost top candidates, bad hires, and wasted HR admin time. Smile Checks pays for itself by preventing just one bad hire.

Question 6

Is AI verification as reliable as manual checks?

Accepted Answer

Yes, AI verification is more reliable. Manual checks have 15-40% error rates. Smile Checks uses AI to cross-reference government databases directly, catching fraud with a 99.7% accuracy rate.

Question 7

What if candidates don't want to share their data?

Accepted Answer

99.2% of recruiters get reports within 5 minutes thanks to mobile-first experience, transparent consent, faster job offers, and encrypted data never shared with third parties.

Question 8

Do you offer a free trial?

Accepted Answer

Yes! You can sign up for a free trial via the Smile Checks Portal or book a 30-minute call for setup assistance.